Help Center

Need a hand?

Answers, at a glance.

A quick guide to your profile, recommendations, and saved products.

How does seoulection choose products?

We compare your skin profile with product ingredients, reported effects, and available safety information to surface products that are most relevant to you.

Can I update my skin profile?

You can update your nickname from Edit profile in My. To change your skin-related answers, start the survey again from the home screen. Your next recommendation will use the updated answers.

Where can I find products I saved?

Saved products are available from the Likes tab or from Liked Products in your profile.

How do I delete my account?

Open My → Delete account and confirm the deletion. Your account and associated data will be deleted according to our Privacy Policy. This action cannot be undone.

Still need help?

Please include the screen and steps where you need help, then contact us at seoulection00@gmail.com.